Privacy Policy

Last updated: November 4, 2026

1. Who we are

FluentForge is operated by Novexa Digital LLC ("we", "us"). This policy explains what personal data we collect when you visit fluent-forge.com or take one of our courses, why we collect it, and what you can do about it.

2. Data we collect

• Account details: name, email address and password.
• Payment information, handled by our payment provider. We never see or store your full card number.
• Learning data: level test results, course progress, exercises and recordings you submit for feedback.
• Messages you send to our team.
• Technical data: IP address, browser, device type and pages visited.

3. Why we use it

• To give you access to your courses and adapt your study plan.
• To take payments and manage your subscription.
• To send you course information and, if you agree, tips and offers. You can unsubscribe at any time.
• To improve our courses and fix problems on the website.
• To meet our legal obligations and prevent fraud.

4. Who we share it with

We do not sell your personal data. We only share it with the providers we need to run the service (hosting, payments, email, analytics), who are bound by confidentiality, or with authorities when the law requires it.

5. How long we keep it

We keep your account data while your account is open, and for up to three years after your last activity. Billing records are kept for as long as tax law requires.

6. Your rights

• Access the data we hold about you, and correct or delete it.
• Receive a copy of your data in a portable format.
• Object to marketing emails at any time.
• Complain to the data protection authority of your country.

7. Security

Data is sent over encrypted connections and stored with providers that apply industry-standard security. No system is completely safe, so please use a strong password and keep it to yourself.

8. Cookies

See our Cookie Policy for details on the cookies we use and how to control them.

9. Contact

For any privacy question, email contact@fluent-forge.com or write to Novexa Digital LLC, 1001 S. Main St. Ste 600, Kalispell, MT 59901, United States.